Impressum:

SF-Transporte GmbH & Co. KG

Contact information:

Adress:        Ettenbergstraße 11
                      78570 Mühlheim
Telephone:  +49 7463 9952680
Fax:               +49 7463 9952681
E-Mail:          info@sf-transporte.de

VAT identification number

DE303936858

Responsible for journalistic-editorial Texts:

Herbert Sibla, Peter Frey

Complaint procedure via online dispute resolution for consumers (OS)

We are not willing or obliged to participate in any dispute resolution proceedings before a consumer arbitration Body.

Platform of the EU Commission for online dispute resolution:

www.ec.europa.eu/consumers/odr

Privacy statement

We are aware that the protection of your privacy when using our website is important to you. We take the protection of your personal data very seriously. That is why we want you to know when we store which data and how we use it. With this data protection declaration, we would like to inform you about our data protection measures.

Collection of personal data

In the following we inform you about the collection of personal data when using our website. Personal data is all data that can be directly or indirectly related to you personally, e.g. name, address, e-mail addresses, user behaviour.
We process data in accordance with DS-GVO Art. 6 para. 1 lit. a) b) c) f). This means that we only process personal data with your consent (lit. a), insofar as we are legally obliged to do so (lit. c) or we have a legitimate interest in the processing (lit. f). The corresponding legal basis shall be specified in each individual case.  
When you contact us by e-mail or via a contact form, the data you provide us with (your e-mail address, possibly your name and telephone number) will be stored by us in order to answer your questions. We will delete the data that arises in this context after the purpose of the enquiry has ceased to apply. Depending on the type of request, we collect this data with your express consent pursuant to Art. 6 para. 1 lit. a) DSGVO, to process and fulfil a contract or pre-contractual measures pursuant to Art. 6 para. 1 lit. b) DS-GVO or in the case of a legitimate interest pursuant to Art. 6 para. 1 lit. f) DSGVO. The legitimate interest lies in answering enquiries and providing information about our products and services.
When using the website exclusively for information purposes, i.e. if you do not register or otherwise provide us with information, only the data transmitted by your browser to the server we use is collected. If you wish to view our website, the following data will be collected which is technically necessary for us to display our website to you and to guarantee stability and security. The forwarding is automated by your browser and is inherent in the use of the Internet. (Legal basis is Art. 6 para. 1 lit. f DS-GVO):

• IP-Address
• Date and time of request
• Time zone difference to Greenwich Mean Time (GMT)
  
• Content of the request (concrete page)
• Access status/HTTP status code
• amount of data transferred in each case
• Website from which the request originates
• Browser
• operating system and its interface
• language and version of the browser software.

Person in Charge

Please refer to the imprint for the persons responsible according to Art. 4 No. 7 EU Data Protection Basic Regulation (DS-GVO).

Purposes

We will only use the personal data collected from you to provide you with the products or services you have requested, or for other purposes for which you have given your consent, unless otherwise required by law.

Rights concerned

You have the following rights against us with regard to your personal data:

• right to information,
• right to correction or deletion,
• right to restrict processing,
• right to object to the processing,
• right to data portability. 

You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us.

Right of revocation or objection to the processing of your data

If you have given your consent to the processing of your data, you can revoke it at any time. Such a revocation influences the permissibility of the processing of your personal data after you have given it to us.

Data tetention

We store personal data as long as this is necessary to fulfil our contractual as well as pre-contractual and post-contractual obligations. This does not affect your right to deletion or restriction of processing. Furthermore, this does not affect our right to continue to store the data for legally compelling reasons (Art. 6 para. 1 lit. c) DS-GVO) or if there is a legitimate interest (Art. 6 para. 1 lit. b) DS-GVO). In particular, the examination and enforcement of claims for damages and other claims may be considered legitimate interests.
Log files that are necessary for the stability and security of the system are automatically deleted after four days.

Use of cookies

In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive assigned to the browser you are using and through which certain information flows to the location that sets the cookie (here by us). Cookies cannot execute programs or transmit viruses to your computer. They serve to make the website more user-friendly and effective.

a. This website uses the following types of cookies, the scope and function of which are explained below:

• Transient Cookies (see b)
• Persistent Cookies (see c)

b. Transient cookies are automatically deleted when you close your browser. These include in particular session cookies.        They store a so-called session ID, which can be used to assign various requests from your browser to the shared session. This enables your computer to be recognised when you return to our website. The session cookies are deleted when you log out or close your browser.

c. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You     

         can delete the cookies in the security settings of your browser at any time.

d. You can configure your browser settings according to your wishes and, for example, accept third-party cookies or

      reject all cookies. We would like to point out that you may not be able to use all the functions of this Website.

Safety and secutity

We use technical and organizational security measures in order to protect your data against accidental or intentional manipulation, loss, destruction or access by unauthorized persons. In the event of the collection and processing of personal data, the information is transmitted in encrypted form in order to prevent misuse of the data by third parties. Our security measures are continuously revised in line with technological developments.

Adaptations

The constant development of the Internet makes it necessary from time to time to adapt our data protection declaration. We reserve the right to make appropriate changes at any time.

Usage statistics

When you visit our site, we anonymously record how visitors came to our site and how many users visited the site. The data is not used to identify individual visitors, but solely for the transmission of quantitative data. The statistics cannot be used to track their behaviour on other websites. The data is not linked to other services. If you have deactivated the setting of cookies in your browser, your visits will not be recorded. Otherwise, these cookies are automatically deleted after seven days.

Contents of third parties on the website

Our Internet presence integrates contents of other providers. These can be pure content elements (e.g. news, news), but also widgets (functions such as booking systems) or fonts and technical libraries. This also includes Google Fonts. For technical reasons, this is done by loading this content from other servers by the browser. In this context, the IP address currently used by your browser and the browser used by the requesting system are transmitted. In this regard, please refer to the respective data protection declarations of the third-party providers.

Route planner

We use Microsoft Bing Maps on our website to provide you with an interactive route planner. By using this service, you consent to data being processed in accordance with the Bing Maps Terms of Use (https://www.microsoft.com/en-us/maps/product/terms).
If you use the map, e.g. by clicking on our locations listed there, we will not collect any data from you. However, Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 USA may collect personal or identifiable information through BING Maps. We cannot influence what data Microsoft collects with BING Maps, nor how Microsoft processes and evaluates it. Please therefore note the terms of use for BING Maps, available at https://privacy.microsoft.com/de-de/privacystatement/ (click on the BING area).